Please Note: For information regarding your e-Filing account or for technical assistance please contact your
Electronic Filing Service Provider (EFSP) . The Lake County Circuit Clerk's Office does not manage or support the EFSPs, and does not have access to your account information.
Over the Phone:
Available Monday through Friday - 8:30 a.m. to 5:00 p.m.
Our e-filing support staff is available to assist filers over the phone with questions or issues they may have with the efiling process.
E-Filing Review, Rejected Filings and Other Procedural Questions | 847-377-3209
For other questions and information concerning procedural requirements, rejected flings, filings waiting for review, or for scheduling assistance please contact 847-377-3209 to speak to a reviewer.
By Email (Help Desk Ticket):
Available Monday through Friday - 8:30 a.m. to 5:00 p.m.
Filers who may also submit a help desk ticket with any issues or concerns they have regarding e-filing. Please note that this ticket is dedicated to e-filing technical assistance. All other inquiries should be directed to the appropriate department.
***This Helpdesk does not review e-Filing, please contact the General/Civil division at 847-377-3209 for questions regarding the status of an envelope.***
Online:
Information is Available 24/7
Additional resources are also available on this website. FAQs, Common Rejection Reasons, as well as instructions and other useful information regarding e-filing is available on your E-Filing Resources & Documents Page.
On-Site:
Available Monday through Friday, 8:30 a.m. to 4:15 p.m.
Our staff is available to assist attorneys, self-represented litigants and other filers at any of our e-filing stations during normal business hours. Computers and scanners are available for public use for the purpose of e-filing at our Waukegan & Vernon Hills locations. Since the Circuit Clerk’s Office closes at 5:00 p.m., we ask that filers arrive no later than 4:15 p.m. to ensure that our staff has adequate time to fully assist e-filers with completing their electronic submissions.