I have not received my child support payment. What can I do?
If a payment has not been made and it has been more than 30 days since you received a payment, you may file a Notice of Motion and Motion to schedule a court date. These forms must be filed in person. If you were assisted by the State's Attorney, you should call them first at 847.377.3125 before filing any paperwork with the Circuit Clerk's Office.
Payment information will not be given over the phone. Only parties or attorneys on the case are given payment information. This can be accomplished one of three ways:
- At the Circuit Clerk's Office with a valid picture ID.
- Send in a letter including a photocopy of a valid picture ID.
- The attorney of record may make a request
My child will be 18 soon. What do I need to do to have child support terminated?
You must file a Motion and Notice of Motion with the Clerk of the Circuit Court and then appear in front of a judge. Child support can only be terminated by court order.
I would like to have the amount of my child support increased/decreased. What do I need to do?
You must file a Motion and Notice of Motion with the Clerk of the Circuit Court and then appear in front of a judge. Child support can only be modified by court order.
I've misplaced a child support check. What can I do?
If the check was issued by the State Disbursement Unit, you will need to call them at 877.225.7077. If the check was issued by the Circuit Clerk, a stop payment can be issued 10 working days after the check was mailed. Please call the support division at 847.377.3324 to request a stop payment.
The judge ordered the father/mother of my child to make a support payment after leaving court. When will I receive this payment?
These payments are made in the Circuit Clerk's Office, but the checks are issued by the State Disbursement Unit. Please allow 10 to 14 business days for your check to arrive.
How do I obtain a record of child support payments made?
You can request a payment record from the child support division. Requests can be made in person or through the mail. The fee for the payment record is:
$2.00 for the first page
$.50 cents for additional pages up to 19
$.25 cents for all remaining pages
If you plan on requesting the payment record through the mail, please call 847.377.3324 first to find out the fee amount.
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